Are students forced to change their passwords?
Normally, NO. Only if their LEA or Charter school opts-in to the IAM Service student password expiration. To opt-in to the student password expiration policy, please have an IAM Service LEA Administrator submit a ticket to the NC DPI Technology Support Center at: https://ncgov.servicenowservices.com/sp_dpi
Student password expiration can be implemented in one of the following ways:
- The entire LEA or Charter School (all students)
- Only students in grade levels 6 - 13
- Students in grade levels K-5 and below.
Once implemented, students will be required to change their IAM Service passwords upon their next login and then again after 90 days.