Sometimes Single Sign-On (SSO) doesn't work and I'm asked to logon to each application. Why is that?


Browser tabs or windows opened in “private” or “incognito” mode will prevent session information from being shared between other tabs/windows. As a result there is no memory of logons done within other tabs, hence accessing NCEdCloud IAM applications in a different private tab or window would require an additional logon.  Private or Incognito mode should be disabled when using your browser for NCEdCloud Target Applications (e.g. Home Base applications, Google Apps, Discovery Education, Follett Destiny, etc).