What settings in the Chrome browser can affect logins?

Submitted by lcummings@ncedc... on Mon, 07/27/2015 - 12:19

 

There are a couple of Chrome settings that may improve your experience in using the NCEdCloud IAM Service:

  1. ’Continue where I left off’ - attempts to re-establish all of your sessions that were open when you closed the browser. This can result in a continuation of a session -OR- can result in some very cryptic errors within the Application.  Change this under Settings > On startup

  2. ‘Continue running background apps when Google Chrome is closed’ - Disable this setting under Settings > Show advanced settings… > System > uncheck the item.

 

In addition, other users have reported that clearing cached images & files has also helped: Ctrl-Shift-Del (or Menu > More tools... > Clear browsing data...) and clear only Cached images and files.

FAQ category: 
LEA Administrators and Data Auditors