Who do I call if I have issues logging in?

If you are having trouble getting to applications and resources, you should follow your local technology support process for resolving such issues. This usually involves placing a call, email or web ticket to your local LEA/Charter School Technology Support department. If your local support staff cannot resolve your problem, they are authorized to escalate the problem to Tier 2 support (the NC DPI Technology Support Center) for resolution.

A helpful video about logging into the NCEdCloud IAM Service can also be found here:

http://www.nc-sis.org/Documents/recordings/IAM_PowerSchool_Login.mp4

 

FAQ category: