Why do I get an Error Message when I try to Logon?

If you get a "Bad Request" message or the screen shown below, it's likely because you "bookmarked" the Logon Screen or used the "back button". To get to the IAM Service (to change/reset your password for example), go to my.ncedcloud.org.  To get to any of the applications you normally access, click on the link or icon for that application.  If you try to go directly to the login screen by bookmarking it, the IAM Service won't know where you want to go (e.g. PowerSchool, Google Apps for Education, etc.).  That's why you get an error.

You must go to the application first and it will send you to the logon page (if you haven't logged on previously) along with the path to get you back to the application.

FAQ category: