If you see this error, it means that the password contained in the Badge QR Code (badges contain the student's Username/Student Number and their account Password), does not match the CURRENT Password of the account. Someone has changed the password since the badge was printed and therefore you will need to view and print a new badge for the affected student. You can do this in NCEdCloud by clicking the Profiles / My Students (QR Code) - LEA ### / QR Code buttons, and then printing the badges that are displayed (either right click or select "Print" from the browser menu.
Badge (QR Code) and Pictograph Logins for K-5
If a student who is configured to use a Badge to login to NCEdCloud doesn't have it with them, they can enter their Username (Student Number) at the Username prompt and select "Go". The QR Code "scan window" will still show up, however, they can click on the blue link at the bottom of the screen which says "Use Password to Login". They will then see the Password screen for NCEdCloud and can enter their password to complete their login. If they click on the "Scan Student QR Code" Button instead of entering Username, they will need to click on the
QR Codes (Badges) must be bright enough for a device camera to read properly. Make sure the students aren't shading their badges or tilting them downward when scanning. Having badges lighted by overhead lighing or an exterior window may help. Also make sure the badge itself is printed clearly on white paper for the best contrast