News

The NCEdCloud IAM Service team is excited to announce that alternative login methods are being offered for younger students of school districts and charter schools to access the NCEdCloud IAM Service. The two alternate login options will be available for the start of the 2019 - 2020 academic school year, including badges (QR codes) and pictographs.

On Sunday, July 1^st, 2018, the NCEdCloud IAM Service will be upgraded between the hours of 1:00p.m. and 5:00p.m. ET, and the NCEdCloud IAM Service will be unavailable during this time. Most of the changes to the application due to this upgrade should not affect the user experience as most of the changes only affect backend processes.

Employee NCEdCloud IAM Service passwords expire 90 days after being reset (or occasionally when manually expired by an LEA Administrator). When this happens an employee logging onto the service will receive a “password has expired” message. In order to set a new password the user will be asked to answer a short set of challenge questions that were answered during the initial account setup. Has it been awhile since you’ve checked your challenge questions? Before the holidays, why don’t you revisit your challenge questions and provide answers that you’re sure to remember.