Multi-Factor Authentication (MFA) or One-Time Passwords (OTP)

Why is the NCEdCloud MFA called a "One Time" Password if I have to use it every time?

The "One-Time" in One-Time Password (OTP) refers to the number of times you can use a specific 6-digit passcode to login (one time), not something you only enter once.  A new valid password is generated for your account every 30 seconds so that someone can't look over your shoulder and see your 6-digit code, or a "hacker" can't capture what you enter and try to reuse it at a later time.  It's purpose is to add a "second factor" in addition to your account password, to make your login more secure.  It is usually only implemented for user accounts that have access to

How often will I need to enter my OTP?

The short answer is once per day.  Your OTP (6-digit code) is part of the login process to NCEdCloud, so if you typically login to NCEdCloud more than once during the day (you use different computers, tablets, etc. or logoff and close your browser during the day), you will need to enter your OTP on the 3rd screen of the login.  If you use the same machine throughout the day, then you’ll only login (and enter your OTP) once.

In the future, will additional users be required to use MFA when accessing NCEdCloud?

Currently, because of the access these users have to employee and/or student data, MFA has been implemented for all privileged roles in the NCEdCloud IAM Service, including LEA Administrator, LEA Data Auditor, LEA Help Desk, LEA Student Help Desk, School Help Desk and School Student Help Desk.  If additional privileged roles are added in the future, they will likely be required to use MFA as well.  However, at this time there are no plans to require MFA for any staff outside of these special groups.

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