FAQs on this website

In order to make FAQs easier to find, more useful, and less overwhelming (on the FAQ page), Feature-specific and Job-specific FAQs have been moved to the bottom of the Page they support (e.g. LEA Administrators, MFA, Teachers, etc.).

General FAQs including those dealing with Passwords remain on the main FAQ page.

Training Videos for NCEdCloud

Identity Automation has created a training site with updated videos, showing how to accomplish many tasks for LEA Administrators, teachers, and general users.

Children running into school

Latest Update

New NCEdCloud Website Launching Soon

The NCEdCloud Team has been working with the School Connectivity Initiative at the Friday Institute as well as MCNC on a modernized and streamlined NCEdCloud website. In the near future, this site will be retired, and the URL will be updated to forward to the new site. Users are welcome to preview the new site now as we prepare for launch.

Webforms Moved to Requests

Requests for Target Application integrations, Amplify Icons for 5th and/or 6th grade students, Studio Rostering, Classlink Seamless login, and Opting-out of student badges are no longer submitted through web forms on this site. These have been migrated to workflow requests in the NCEdCloud RapidIdentity Portal. Staff with the LEA Administrator role will be able to access these workflows under the "Requests" view (via the dropdown at the top of the portal), and by selecting the required workflow from the list in the "Catalog".

Notices

Enable MFA by School Code

A new Request Workflow has been added to NCEdCloud to enable MFA by school code. This is similar to the "file upload" option, except that it enables MFA for all employees active in a given school code. This will make it easier to enable MFA gradually across a PSU.

Regenerate Default Passwords for Students

If you regularly reset/change passwords for your students prior to the start of a new school year, please remember this new feature that allows the regeneration of the student DEFAULT Password. This can be done for: the entire PSU, by school, by grade, or by grade within a school. More information can be found on the Regenerate Default Passwords for Students page.

"Ask the Experts" Webinars

Identity Automation and NCDPI are offering quarterly webinars to answer questions from LEA Administrators about the NCEdCloud IAM Service.  Register via your invitation from Identity Automation, or visit the "Ask the Experts" page.