FAQs on this website

In order to make FAQs easier to find, more useful, and less overwhelming (on the FAQ page), Feature-specific and Job-specific FAQs have been moved to the bottom of the Page they support (e.g. LEA Administrators, MFA, Teachers, etc.).

General FAQs including those dealing with Passwords remain on the main FAQ page.

Training Videos for NCEdCloud

Identity Automation has created a training site with updated videos, showing how to accomplish many tasks for LEA Administrators, teachers, and general users.

Children running into school

Latest Update

New for School Year 2025-26

Requests for Target Application integrations, Amplify Icons for 5th and/or 6th grade students, Studio Rostering, Classlink Seamless login, and Opting-out of student badges are no longer submitted through web forms on this site. These have been migrated to workflow requests in the NCEdCloud RapidIdentity Portal.  Staff with the LEA Administrator role will be able to access these workflows under the "Requests" view (via the dropdown at the top of the portal), and by selecting the required workflow from the list in the "Catalog".

            

 

Thank you for your patience.

Notices

Regenerate Default Passwords for Students

If you regularly reset/change passwords for your students prior to the start of a new school year, please remember this new feature that allows the regeneration of the student DEFAULT Password. This can be done for: the entire PSU, by school, by grade, or by grade within a school. More information can be found on the Regenerate Default Passwords for Students page.

"Ask the Experts" Webinars

Identity Automation and NCDPI are offering quarterly webinars to answer questions from LEA Administrators about the NCEdCloud IAM Service.  Register via your invitation from Identity Automation, or visit the "Ask the Experts" page.

PSUs using Classlink

A new feature called Seamless Login is now available for PSUs utilizing Classlink as their local portal / identity provider.  See more on the Seamless Login page.