FAQs on this website

In order to make FAQs easier to find, more useful, and less overwhelming (on the FAQ page), Feature-specific and Job-specific FAQs have been moved to the bottom of the Page they support (e.g. LEA Administrators, MFA, Teachers, etc.).

General FAQs including those dealing with Passwords remain on the main FAQ page.

Children running into school

Latest Update

Change Default Passwords for Students

Just a reminder for the PSUs:  If you regularly reset passwords for your students prior to the start of a new school year, please remember this feature that allows the regeneration of the student DEFAULT Password for the entire PSU - by school, by grade, or by grade within a school.  The newly regenerated passwords will be visible in the students' profiles and teachers "My Students" view, and can be set to the "Login Password" for all user accounts.


NCEdCloud IAM Service Status Page

The NCEdCloud Team is pleased to announce the new "NCEdCloud Status Page", which provides updates on the NCEdCloud portal and nightly file processing.  More information is available on the "Support" page (linked in navigation menu at the top of this page).

PSUs using Classlink

A new feature called Seamless Login is now available for PSUs utilizing Classlink as their local portal / identity provider.  See more on the Seamless Login page.

New Training Videos for NCEdCloud

Identity Automation has created a new training site with updated videos, showing how to accomplish many tasks for LEA Administrators, teachers, and general users.