FAQs in the NCEdCloud

In order to make FAQs easier to find, more useful, and less overwhelming (on the FAQ page), Feature-specific and Role-specific FAQs have been moved to the bottom of the Page they support (e.g. LEA Administrators, MFA, Teachers, etc.).

General FAQs including those dealing with Passwords remain on the FAQ page itself.

New Training Videos for NCEdCloud

Identity Automation has created a new training site with updated videos, showing how to accomplish many tasks for LEA Administrators, teachers, and general users.

Children running into school

This website has a wealth of information on the NCEdCloud IAM Service and how to get the most out of it.  We recommend that you explore the site, beginning with the dropdown navigation along the top of this page, in particular these pages under "Getting Started" and "Opt-In Features". (The topics have been linked here as well, for convenience.)

Getting Started:

  • Claim My Account - describes introductory information on the IAM service, NCEdCloud account claiming instructions, and directions on obtaining the LEA Administrator privileged role
  • Account Claiming Issues - lists common things you can check before escalating the issue to local technology support or the vendor
  • For Teachers - has information on how teachers can work with student accounts and assist them with logging into the NCEdCloud
  • LEA Administrators - will find information on opting into additional features of the NCEdCloud as well as an extensive list of FAQs
  • Charter School Information - has content specifically for new charter schools that is unique, compared to public school districts
  • Source Data Requirements - describes where student and employee data for the NCEdCloud IAM Service "comes from"
  • Documents - contains papers on source data, data flows, etc., plus some of the original documents that were used to plan the NCEdCloud infrastructure

Opt-in Features:

  • Target Applications - a list of applications that can be integrated into the NCEdCloud IAM Service for your Charter School
  • Privileged Roles - roles requested by staff and approved by the school's NCEdCloud LEA Administrator that allow the user to perform additional tasks
  • Multi-factor Authentication (MFA) -  requires all users with privileged roles, and optionally other staff to enter a 6-digit number when logging in
  • Student Badges and Logins for PK-5 - allows younger students to scan a badge with a QR code to log into the NCEdCloud, rather than enter a username and password
  • Alias IDs - allow a Charter School to choose to use email addresses rather than UIDs for the Username when logging in
  • Adding Amplify for Grades 5-6 (Icon) - enables the Amplify "icon" for 5th and 6th grade students for schools that have purchased the product for additional grades

Notices

New Website!

Welcome to the updated website for the NCEdCloud IAM Service. Hopefully, you will find it easier to use and navigate. This new version of Drupal also has accessibility improvements over the old site (see below).

Alias IDs

PSUs can now Opt-In to use an email address or a Local ID (Account) for their username - in place of the UID - when logging into the NCEdCloud (UIDs will still work). Get more information on the Alias ID page.

Multi-Factor Authentication for Employees

NCEdCloud now has the ability to turn on MFA for all PSU employees, or for any number of specific employees (e.g. HR and Finance staff), through a file upload of their UIDs.  More information on MFA options are listed on the MFA page (also under the Resources dropdown above).  This is primarily in response to new Cybersecurity Insurance requirements.