Teachers | NCEdCloud IAM Service

Overview

This page provides additional information for teachers, after they have their NCEdCloud IAM Service accounts (see Claim My Account if you haven't already done so). It shows you how to view and issue your students' login credentials (username and password) and how to set or change your students' passwords to the NCEdCloud.

If students are logging into NCEdCloud for the first time (e.g. a new rising class, new student, or students who may have used Badges in previous years), many PSUs feel it would be more appropriate for teachers to provide the username and password to their students. This is described in Issuing Student Accounts in the center section. If your PSU has opted-in to using NCEdCloud Badges for students (grades PK-5 are eligible, however not all PSUs use badges for all of these grades), these students will not use their student numbers or passwords to login. You can find information on printing and reissuing student Badges on the NCEdCloud Badges and Logins for PK-5 Students page.

PSUs have the option to let their older students (grades 6-12) go through the claim account process described in Student Account Claiming.

Viewing Your Students

Viewing and Issuing Your Students' Account Information

This information is shown in the video described in the block to the right. To actually perform this function, click on the Applications drop down, and then People, and select My Student, along the left side.

You will then see a list of students that are enrolled in classes where you've been designated as the Primary Teacher.

To make any changes to a student's account (or multiple accounts), you'll need to select their record by either clicking the checkbox at the left of each record or the checkbox at the top of the list (next to Default Password) to select ALL students. Then you'll see options to Change Password or Export (to print a list of your students). You can also click on the Details button to the far right to see more information on a student.

FAQs

Who can see the "My Students" tab in the IAM Service Profiles view?

The ability to see the "My Students" tab in the Rapid Identity Portal under Profiles view, is based on whether the employee who logs into the IAM Service has one of the designated "Teacher Job Codes". Job Codes are setup by the NCDPI and are assigned to an employee through their payroll system and stored in the UID system. Below are the job codes (sometimes referred to as object codes), that allow an employee to see the My Students tab. An employee with this tab would be able to use it to help reset passwords for any of their students that are assigned to them (typically as the primary teacher for a class) within PowerSchool.

Job Codes:

121 Teacher

122 Interim Teacher

123 JROTC Teacher

124 Foreign Exchange (VIF)

125 New Teacher Orientation

126 Extended Contracts

127 Master Teacher

128 Re-Employed Retired

131 Instructional Support I

132 Instructional Support II

134 Teacher Mentor

135 Instructional Facilitator

142 Teacher Assistant NCLB

162 Substitute Teacher Regular - Teacher Absence

164 Substitute Teacher - Full Time Certified

There is a “My Students for Non-teachers” exception role in the IAM Service that can optionally be requested by employees that don't have one of the above job codes but do have students assigned to them. When granted, this role allows employees who are teaching classes but do not fall within the previous job codes, to see their assigned students via the "My Students for Non-teachers" tab in the IAM service. This role must be requested each school year, as it will expire on June 30th of the school year in which it is granted.

To request this role, the employee would do the following after logging into my.ncedcloud.org:

Workflow tab on left -> Requests tab across the top -> Check "My Students for non-Teachers" box -> click "Submit Request" button

The approval request would then go to an employee in your LEA/Charter School with the LEA Administrator role.

What's different in Primary vs. Secondary student account setup?

For primary student accounts (grades PK-5), PSUs will always need to directly distribute the student account usernames (student number or Alias ID) and passwords - either default passwords or reset/changed passwords (see the Teachers page). There is no claim account process (or challenge questions) for primary students. PSUs also have the option to use NCEdCloud Badges (QR Codes) or pictographs for primary students.

For secondary student accounts (grade 6 and higher), PSUs may optionally choose to have those students claim their own accounts, or may directly distribute the student usernames and default passwords the same as primary students. To claim their account, a secondary student will need their pupil number, grade, birthday in YYYYMMDD format, and PSU (LEA) code. To complete the account claiming process (or at the first login if usernames and passwords are provided to the students), a secondary student will need to answer at least 5 challenge response questions. (See: Student Account Claiming ). Note: Student Badges and pictographs are not an option for secondary students.

* Also note that RapidIdentity Portal "operations" (e.g. change passwords), cannot be performed on a mix of Primary and Secondary students, as different password policies apply to each set of accounts.

How do Teachers change their students' passwords?

Changing Student Passwords

If a teacher needs to change a student's password, they will follow the same steps as above and then click on the "Change Password" button at the bottom of the screen.

In the Change Password box you will enter the New Password and then in the box below it, verify the new password. At this point you can either click Save and tell them the password to use going forward, or if you want to require that they change their password to something only they know, check the box for "User must change password at next login". This will force them to enter a new password once they login. Then click on Save and note any confirmation messages.

Who can change user passwords?

Student passwords can be changed or reset by the student, their teachers, and by anyone with an LEA Administrator, Help Desk, or Student Help Desk role. (See the Teachers page for how to change passwords within the My Students view).

Employee passwords can be changed or reset by the employee, or anyone with the LEA Administrator or Help Desk role. Staff with a Student Help Desk role do not have access to staff accounts.

Additionally, staff with "School" Help Desk roles can only change passwords for users in the same school (students and/or staff).

Student Passwords

Changing Student Passwords

If a teacher needs to change a student's password, they will follow the same steps as above and then click on the "Change Password" button at the bottom of the screen.

Training Video for Teachers

If teachers will be issuing accounts to their students (handing out usernames and passwords), they can do this by going to https://my.ncedcloud.org and logging into the NCEdCloud IAM Service. There is a great 3-1/2 minute video, "What can I do as a Teacher in the NCEdCloud", that walks you through how to view your students and print out a copy of their logon information. You can also get to this video (and others) by clicking the Training Icon in the Applications view. Click on Training and "End User Training", and look for the video.