What should I do if I forgot my password?

If you forgot your password, you can reset it using the IAM Service's "Password Reset" functionality:

  1. Go to my.ncedcloud.org
  2. Click the "Password Reset" link
  3. Enter your username and check the "I'm not a robot" box
  4. You'll then be asked to answer some of your challenge questions 
  5. Next you can set a new password, and you're good for another 90 days until it expires
  6. Return to my.ncedcloud.org and proceed with your usual NCEdCloud activities

If the above steps are unsuccessful, please reach out to your school's Technology Support team for assistance with having your password reset.