Claiming My Account

The quickest way to access the IAM Service is to type my.ncedcloud.org into your browser window and go there directly.  If you want to bookmark the IAM Service, see the FAQ on "How Do I Bookmark the IAM Service?"

• Passwords shall be at a minimum 8 characters in length and no longer than 16 characters.
• Passwords shall be comprised of at least one of each of the following:
  • Upper case letters
  • Lower case letters
  • Numbers
• Passwords shall not contain the username alias (the portion of the user’s email address before @yourdomain.com).  
• Username, first name, last name, spaces cannot be used within the password
• Passwords shall not begin or end with ! (an exclamation point)

There are three main criteria for challenge questions:  

• 5 of the 10 questions listed must be answered

• The answers must be 3 or more characters

• Answers can not be repeated among questions

In addition, the answers are not case-sensitive.

No, the response to a challenge question is not case-sensitive.

If you Forgot your username, or are Claiming Your Account for the first time, your username is the Pupil Number (for Students) or the 10-digit State Employee UID for teachers and staff. Employee UID numbers should be in the Staff UID system as well as Payroll, so your Finance Department may be able to help you locate it, or anyone with a Help Desk role in the NCEdCloud can look it up. Teachers have the ability to see their students' usernames/UIDs under the "My Students" view in People.