I go to the People view and click on Manage LEA Employees, but I don't see anything. Are my employees in the IAM Service?
The Manage LEA Employees tab or the Manage LEA Students tab (on the left) under the People View in the IAM Service relies on a "Search" function. You need to enter some criteria to select the users you want to lookup. The easiest search is to enter an asterisk * wildcard in the search window and click the Search button. This will only return the first 1000 matching records, however, which is the limit of any query. You can also look for all users beginning with the letter P by entering P + asterisk (P*) in the search window, and clicking Search.
To apply filter(s) your search, click on the box for Advanced Search Mode and then "Open LDAP Builder", and enter more specific criteria there. Start with the first filter, then click on the operator (e.g. =), and lastly enter the value or combination of letters and wildcards (e.g. ms*@* ). Click the mouse in an area "outside" of the filter box, and click on Update at the bottom. When you return to the list view, the filter string should show in the search box (with the magnifying glass symbol). Click on the magnifying glass to execute the search and you should see a list of users that match your search string.
When searching on Last Name it is always helpful to enter a trailing asterisk * wildcard to make sure you retrieve users whose last name may be followed by a generational qualifier such as Jr., III, etc.
There are two general cases in which you may want to query your user data. The first is to obtain answers to questions about your data. The second is to perform actions on the results of a data query. An example is resetting students' passwords to their IAM "default passwords".