FAQs on this website

In order to make FAQs easier to find, more useful, and less overwhelming (on the FAQ page), Feature-specific and Job-specific FAQs have been moved to the bottom of the Page they support (e.g. LEA Administrators, MFA, Teachers, etc.).

General FAQs including those dealing with Passwords remain on the main FAQ page.

Children running into school

Latest Update

Change Default Passwords for Students

Just a reminder for PSUs:  If you regularly reset/change passwords for your students prior to the start of a new school year, please remember this new feature that allows the regeneration of the student DEFAULT Password. This can be done for: the entire PSU, by school, by grade, or by grade within a school.  The newly regenerated passwords will be visible in the students' profiles and teachers' My Students views, and can optionally be set to the "Login Password" for all user accounts (which forces a password change for the account, and requires the student to login using the new default password). 

LEA Administrators can also request a Student Accounts Report to provide to teachers or school support personnel, to help students login with their new default password. 

More information can be found on the Regenerate Default Passwords for Students page.

Notices

"Ask the Experts" Webinars

Identity Automation and NCDPI are offering quarterly webinars to answer questions from LEA Administrators about the NCEdCloud IAM Service.  Register via your invitation from Identity Automation, or visit the "Ask the Experts" page.

PSUs using Classlink

A new feature called Seamless Login is now available for PSUs utilizing Classlink as their local portal / identity provider.  See more on the Seamless Login page.

Training Videos for NCEdCloud

Identity Automation has created a new training site with updated videos, showing how to accomplish many tasks for LEA Administrators, teachers, and general users.