Sometimes Single Sign-On (SSO) doesn't work, and I'm asked to logon to each application. Why is that?

Web browser tabs or windows (in Chrome, Edge, Safari, Firefox, etc.) opened in “private” or “incognito” mode, will prevent session information from being shared between other tabs/windows. As a result there is no "memory" of logins done within other tabs, therefore, accessing NCEdCloud IAM applications in a new private tab or window would require another login. 

Private or Incognito mode should be disabled when using your browser for NCEdCloud Target Applications (e.g. PowerSchool, Amplify, Destiny, etc), to take advantage of Single Sign-0n.

 

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