Student passwords can be changed or reset by the student, their teachers, and by anyone with an LEA Administrator, Help Desk, or Student Help Desk role. (See the Teachers page for how to change passwords within the My Students view).
Employee passwords can be changed or reset by the employee, or anyone with the LEA Administrator or Help Desk role. Staff with a Student Help Desk role do not have access to staff accounts.
If a teacher needs to change a student's password, they will follow the same steps as above and then click on the "Change Password" button at the bottom of the screen.
The ability to see the "My Students" tab in the Rapid Identity Portal under Profiles view, is based on whether the employee who logs into the IAM Service has one of the designated "Teacher Job Codes". Job Codes are setup by the NCDPI and are assigned to an employee through their payroll system and stored in the UID system. Below are the job codes (sometimes referred to as object codes), that allow an employee to see the My Students tab.