How are privileged roles requested?

The Tech Director/CTO for a PSU should be the first person to claim their account (e.g. for new Charter Schools) and request the LEA Administrator Role.  

The first request from a PSU for the LEA Administrator role will be vetted by NCDPI support staff prior to granting the role.  Once granted, an LEA Administrator may approve future Requests, as well as have access to administrative functions in the IAM Service for their PSU's employees and students.  They will also be granted access to the LEA Administrator website where more protected content is available.

Other employees who request a privileged role will cause an email to be sent to all LEA Administrators for their PSU, notifying them that a request is waiting for their approval.  An LEA Administrator (the first one to act on the approval), can then go to Requests and check under Tasks -> Approvals for any outstanding requests and either Approve or Deny the request.