What roles with elevated privileges can an employee Request?

Using the Request process, employees are able to request the LEA Administrator, LEA Data Auditor, LEA Help Desk, LEA Student Help Desk, School Help Desk, or School Student Help Desk roles. Employees needing one of these roles should choose the Request view from the dropdown at the top of the page (where "Applications" is usually displayed), and request the appropriate role.

The LEA Administrator for the PSU determines whether of not to Grant or Deny the request, and may follow up with the employee to determine their need.

Note: Anyone with the LEA Administrator role automatically has all the privileges that an LEA Data Auditor, LEA Help Desk and LEA Student Help Desk, etc., therefore, it is not necessary for an LEA Administrator to also have other roles.

More information on Privileged Roles can be found on the Privileged Roles page on ncedcloud.mcnc.org (also under the Resources dropdown).