If you see "The request is invalid" message (shown below), it's likely because you either used the "back button" to try to get to the login page, or you "bookmarked" the Login Screen (where you enter your Username) which won't work.
No. As of July 2015 the NCEdCloud IAM Service was integrated with all Home Base applications and is no longer an Opt-In Service (you need to access Home Base / statewide applications through the NCEdCloud portal). The Single Sign-On (SSO) feature of the NCEdCloud IAM Service enables users to log into the portal one time, and then access any of the Home Base applications or any other applications/resources that have been integrated with the IAM Service for your PSU, without needing to login again.
We understand that some PSUs may have concerns about teachers being able to set their students' passwords, however, due to the fact that the IAM Service is a solution for the entire state, it was not feasible to make the feature an option for those PSUs that wanted to implement it. However, please keep in mind that ALL password changes are audited within the service, so a record of any password transaction is captured along with who made the change.
Individual applications have their own timeouts - they're application dependent
The NCEdCloud IAM Service RapidIdentity Portal:
Login Screen inactivity timeout (you go to the login screen but don't login) = 5 minutes
If timed-out there, close the unused login window/tab, open a new window/tab and start over (DON'T use the Back arrow/button)
The default username for both staff and students is the numeric (up to 10 digits) state UID. However, we have also implemented an enhancement to allow PSUs to opt-in to using an "Alias ID". This can be the user's email address (staff and/or students), or if the PSU provides a nightly file upload, a "local ID", usually the local username used in Active Directory or another directory.
Web browser tabs or windows (in Chrome, Edge, Safari, Firefox, etc.) opened in “private” or “incognito” mode, will prevent session information from being shared between other tabs/windows. As a result there is no "memory" of logins done within other tabs, therefore, accessing NCEdCloud IAM applications in a new private tab or window would require another login.
Private or Incognito mode should be disabled when using your browser for NCEdCloud Target Applications (e.g. PowerSchool, Amplify, Destiny, etc), to take advantage of Single Sign-0n.
Users (both staff and students) can login to the NCEdCloud IAM Service without an email address in their account data, however, there may be drawbacks.
Some internal messaging (in the IAM Service) requires an email to operate - e.g. forgot my password
The easiest way to search for accounts that have a missing or invalid email address is to: