A: Users who have more than one valid email address (e.g. they are active in multiple schools within an LEA or in multiple LEAs and have a unique email in each), may now see all valid emails in the IAM service. Those users will have the ability to choose a preferred email address from within the Profiles tab in my.ncedcloud.org. The preferred email address will be the one used by the IAM Service when populating “email address” for integrated Target Applications.
The quickest way to access the IAM Service is to type my.ncedcloud.org into your browser window and go there directly. If you want to bookmark the IAM Service, see the FAQ on "How Do I Bookmark the IAM Service?"
If you want to BOOKMARK the IAM Service Rapid Identity Portal, DO NOT bookmark the Login Screen where you enter your username and password, but once you get to the Rapid Identity Portal (where your Application icons show up) you can bookmark THAT page. Then whenever you want to go to the IAM Service you can click on that bookmark.
There are three main criteria for challenge questions:
- 5 of the 10 questions must be answered
- The answers must be 3 or more characters
- Answers can not be repeated among questions
In addition, the answers are not case-sensitive.
No, the response to a challenge question is not case-sensitive.
Parent/Guardian logins will not be affected.
If you Forgot your username, or are Claiming Your Account for the first time, the eScholar UID number is the former 9- or 10-digit NCWise Student or Pupil Number (for Students) and the 10-digit State Employee UID or PowerSchool UID for teachers and staff. Employee UID numbers should be in the UID system as well as Payroll, so your Finance Department may be able to help you locate the number. Many LEAs and Charter Schools were already using the UID number to logon to PowerSchool.
If you get a "The request is invalid" message or the screen shown below, it's likely because you "bookmarked" the Logon Screen (where you enter your Username) or used the "back button".