General

How do I select my preferred email address?

A: Users who have more than one valid email address (e.g. they are active in multiple schools within an LEA or in multiple LEAs and have a unique email in each), may now see all valid emails in the IAM service. Those users will have the ability to choose a preferred email address from within the Profiles tab in my.ncedcloud.org. The preferred email address will be the one used by the IAM Service when populating “email address” for integrated Target Applications.

What settings in Chrome (running on Windows or Linux) can affect logins?

There are a couple of Chrome settings that may help:

  1. ’Continue where I left off’ - attempts to re-establish all of your sessions that were open when you closed the browser. This can result in a continuation of a session -OR- can result in some very cryptic errors within the Application (Service Provider).  Change this under Settings > On startup

How do I find out my Username (eScholar UID Number)?

If you Forgot your username, or are Claiming Your Account for the first time, the eScholar UID number is the former 9- or 10-digit NCWise Student or Pupil Number (for Students) and the 10-digit State Employee UID or PowerSchool UID for teachers and staff. Employee UID numbers should be in the UID system as well as Payroll, so your Finance Department may be able to help you locate the number.  Many LEAs and Charter Schools were already using the UID number to logon to PowerSchool.

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